The 8x8 Communications Platform

All your communications. One powerful platform.

8x8 is transforming the future of business communications. By integrating voice, video, chat, contact centre, and enterprise-class API solutions into one global, secure, reliable cloud communications platform, people are more connected and productive no matter where they are in the world.

One solution for cloud phone, messaging, meetings and contact centre

8x8 X Series is a complete cloud communications solution for small and medium businesses (available through X Series service plans). With X Series, you control one solution for cloud phone, messaging, meetings and contact centre. Enhance every customer and employee interaction, increase productivity and reduce costs. X Series empowers your business to collaborate anywhere, on any device.

Thanks to a system of open APIs, 8x8 is designed to integrate fully into your existing way of operating, connecting securely to other internal systems as well as vital third-party apps and technology. From Salesforce to Office 365, Microsoft Teams and beyond.

Business Phone

Get a state-of-the-art business cloud communications system that provides the same powerful features used by big corporations. Advanced features include extension dialing, auto attendant, call recording, ring groups and Internet faxing. Unlimited calling in up to 47 countries. 



8x8 Team Messaging, a feature of X Series, provides organizations with powerful messaging and collaboration capabilities. Whether your employees are in the office, at home or on the road, Team Messaging helps everyone work together.

  • Share and collaborate across messaging platforms
  • Upload files for fast, easy sharing
  • Start or join a meeting from within a conversation
  • Store conversation history


8x8 Meetings, a feature of X Series, lets employees and customers easily meet and collaborate from their desk phone, smartphone, tablet or computer. High-definition audio and video conferencing make it feel like you’re in the same room, even when you’re not.

  • Meet with employees, customers and external partners
  • Start or join a meeting from any device
  • Host up to 100 participants in one meeting
  • Instantly share content on your screen


Contact Centre

Your business can enjoy advanced contact center features at a fraction of the upfront cost of deploying an on-premise option. With only an internet connection and a computer, businesses of all sizes can offer customer support for their products and services.

With 8x8’s X Series businesses can:

  • Improve productivity and services 
  • Facilitate secure, flexible working
  • Lower communications costs
  • Enable new business models
  • Deliver enhanced customer experiences
  • Identify actionable business insights

The 8x8 X Series provides increasingly powerful cloud communications capabilities. Each X Series plan builds upon the previous one, so you can add more capabilities as your business grows or your needs change:


The X1 plan includes basic phone calling features, such as unlimited calling through-out the UK, call recording and power keys (busy lamp field). It also includes team messaging for real-time collaboration as well as interoperability with third-party messaging solutions. Users can communicate through the desktop app, mobile app or a desk phone.


The X2 plan is well-suited for most employees, offering one application for
business voice, team messaging and meetings. 

Users can access the essential communication and collaboration features through the desktop app, mobile app or a desk phone, with unlimited calling to 14 countries.


The X3— Power User Plan includes all the features of X2 plans plus unlimited calls to standard numbers in 32 countries, switchboard pro to streamline live call handling, and additional recording and
storage capabilities.




The X4 plan includes advanced analytics and dashboards to improve employee productivity, service quality, as well as advanced call-handling and quality control features like barge-monitor-whisper.

Bundled international calling to 47 countries makes this package great for
international businesses.


Contact our Commercial Team

Take your next steps towards a unified workplace - find out more about cloud communications from 8x8 and how we can help your organisation.

Get in touch today