Windows Server Administrator


Division/Business Unit: Professional Services                    

Reports to: Professional Services Team Lead                          

Office Base: Edinburgh / Glasgow

Salary: £30k

Job Purpose

This role is responsible for the configuration and management of customer server solutions whether on premise or cloud based.  The role also requires provision of an escalation point for the helpdesk for 3rd line queries relating to systems and server solutions.

Commsworld is looking for candidates who are established in their career who have a solid understanding of Windows Server 2012-2019


Key Responsibilities

As a minimum you may be called upon to undertake all or some of these activities as required

•       Maintenance, management and ongoing service improvements to ECS core systems

•       Assist with pre-sales, assisting sales team by engaging with clients to ascertain future IT strategy

•       Deployment and integration of complex solutions

•       Migration of clients from traditional IT into cloud technologies

•       Plan and manage onboarding of new clients into the company

•       Research and Development of new solutions suited to clients of ECS and the wider group

•       Providing 3rd line support both remotely and on site when required

•       Taking ownership of users’ issues and identifying appropriate solutions to resolve service incidents and requests

•       Providing users with regular communication on the progress of investigations and planned solutions utilising ticketing system for communication both internally and externally

•       Creating standard documentation on newly deployed solutions, problem resolution, fixes and updating the technical knowledge base

•       Keep up to date on new technology trends


Knowledge / Skills / Background / Qualifications

•       Microsoft 365 and Office 365 Deployment and Administration

•       Microsoft Azure deployment, migration and administration

•       Microsoft Exchange deployment, migration and administration

•       Microsoft Windows Server, extensive experience up to 2019 server

•       Active Directory / Exchange: Add/Remove Changes

•       Device Management, RMM tool - deployment and Management

•       2FA Administration

•       IT Glue Administration and Development

•       In-depth hands on “problem solving” expertise in desktop hardware, operating systems and software

•       packages

•       Server Backup Configuration and Management

Professional Profile

•       You will ideally hold or be working towards MCSE or MCITP