UC Desk/Field Support Engineer

JOB TITLE:  UC Desk/Field Support Engineer 

ACCOUNTABLE TO: Unified Communications

OFFICE BASE: Glasgow / Edinburgh

SALARY: Dependent on experience


Job Purpose

UC Support Engineer is responsible for desk and field support resolving customer issues with their Unified Communications solutions and applications related to Mitel, 8x8 and Teams or other designated voice, video and data applications. As a successful candidate you will work within the Unified Comms support team, providing Tier 1/2 support to our client base.

Key Responsibilities:

As a minimum you may be called upon to undertake all or some of these activities as required.

Knowledge / Skills / Background / Qualifications

Required technical skills:

Nice to have: