Eastern Western Motor Group added to case studies

Eastern Western Motor Group is Scotland's foremost quality car, van, truck and bike retailer. They are also the 2nd largest Motor Group in Scotland and part of the UK's Top 20 dealers. The scale of the company belies the fact that they are privately owned with a history stretching back to 1927. With over 80 years of heritage and experience to call upon they are well qualified to look after all of their clients motoring needs.


The Challenge
Commsworld have worked and grown along with Eastern Western for over 15 years.  We have been a trusted advisor and service provider to the group helping them communicate throughout their 34 dealerships and 17 franchises allowing them to deliver world class service to their clients.
 
Good communication is critical in the highly competitive world of automotive sales and service, amidst a market that has had a tumultuous couple of years.  Eastern Western had their current communications system for several years and their old legacy system could not deliver the new operational efficiencies demanded by such a large prestigious business as they expanded.

To read this case study in full click here Eastern Western Motor Group Case Study