Hosted PBX – an alternative to a traditional PBX solution

Hosted telephony system designed for multi-site small businesses that offers powerful features to reduce your total costs and improve the productivity and image of your business. The service uses dedicated IP phones or analogue phones via an adaptor, and all of the technology is hosted and controlled within the core network, rather than on your sites. Benefits include:

• FREE site to site calls
• Improves a company's customer service and professional image, giving them access to voicemail, auto attendant and hunt groups – Customer's calls will never be lost
• The user's personal settings and features are available from ANY phone in the company, including those working from home
• Saves manpower and costs in managing telephony – Scaleable for new employees
• Lower Call Costs
• No major capital outlay on hardware or maintenance costs

Hosted Inbound Call Management

Bringing your incoming calls into your business on a non geographic number (08xx), opens up a huge range of network based features, which can help you manage these calls more efficiently. With a number of packages including real-time web management, features available include:

• Time of Day Routing
• Automated Disaster Recovery
• IVR / Auto-attendant
• Call Recording
• Call queuing
• Mid call transfer
• Homeworker