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SupportProject Management
At Commsworld, we believe that one of the key elements to a successful installation and satisfied client is the use of pre-planning in the form of Project Management.

The Commsworld Project Management Team provide coordination between the Client Representative and, where required, other 3rd parties and Service providers, to ensure a planned and structured delivery of Commsworld’s portfolio of Goods & Services.

To achieve this, Commsworld will appoint a Project Manager to oversee the Delivery Process. Depending on the complexity of the Project undertaken, a variety of Software applications may be used to Plan, Schedule & Control the resources (both internal & external) and the Network Service delivery. This may be in the form of a spreadsheet up to full implementation of Project 2000.

The starting point has to be a complete & full understanding of the key deliverables & client requirements; therefore the initial task will be to attend a pre-project meeting & scope out the full requirements including, but not limited to; timescales, training, applications, network & cabling.

Project Process
The Account Manager will facilitate a meeting with the client representative and the PM to provide introductions and then to participate in refining the understanding of what we are to deliver, & where required, to confirm pricing and content of previous meetings.

At the meeting we will cover the following points:

  • Client/Commsworld Communication lines (preferably email, with voice as back-up)
  • Must meet dates- if any
  • Location(s)
  • Network requirements, contract length, extended Network Support Cover
  • Training dates/timescales
  • Power
  • Environment
  • Cabling Systems & associated Cabinets, Panels, Baluns, Leads etc
  • Hardware overview
  • IT involvement (if Commsworld are supplying applications/firewalls/switching hardware etc)
  • Client’s own support people/3rd party support

Following the meeting, Scoping documentation will be completed to allow the project to move forward within each department.