Integrated voice and data solutions
voice over IP
LAN - WAN
Network Services
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Avaya telecommunication manufacturer



 
Products & SolutionsAvaya

INDeX Where Next?
With Avaya’s recent announcement that the INDeX platform is officially “end of life”, users have immediately been faced with significant issues that require to be addressed. What to do about ongoing support, what about moves and changes, how to handle any additional users and, perhaps most importantly, how to adopt the emerging IP capabilities?

Of course, you don’t need to change from INDeX, Commsworld will continue to support you for some time yet. Our aim is to offer you maximum choice. You can opt to stay with INDeX for the foreseeable future, or migrate to another IP solution.

If you want to find out more about your options or would like some help in making an informed decision about your future communications needs, please call 0845 345 7131 or contact us via the website.


Avaya IP Office
Avaya IP Office is ideal for small to mid-size businesses, the scalable system delivers advanced IP-enabled communication and contact centre functionality with tools for effective management and applications for improved productivity, efficiency, and information flow throughout your enterprise.

Avaya IP Office gives you the flexibility to choose the solution that is right for your business.Use it as a voice solution, employing IP technology, more traditional telephony, or a combination of both, and benefit from a comprehensive set of telephony features. Use it as a data solution to deliver both local area and wide area networking capability. And because it's an all-in-one solution, you can use it as a converged solution, meeting both your voice and data requirements. Avaya IP Office also provides networking capability so you can deploy it across a number of locations with one central management point.		  


Key Benefits include:

  • Improve customer service and satisfaction
  • Increased productivity
  • Boost your bottom line
  • Effective call handling and messaging
  • Workers can work as effectively remotely
For more information on the Avaya IP Office see our pdf